Hospitality Automation

WhatsApp Restaurant Operations Agent

Private Restaurant Network

Engineered a conversational operations agent that runs reservation and order workflows entirely inside WhatsApp, from initial request to payment confirmation and timed reminders.

Now a product

This workflow is productized as Bon-app

Restaurants can get WhatsApp table booking and takeaway ordering with advance payment — without a custom build.

Explore Bon-app

100%

Automated Booking-to-Receipt Execution Flow

Agentic EcosystemsWhatsApp AutomationPayments

Challenge

Restaurant teams were spending operational hours on repetitive coordination tasks including booking confirmation, follow-ups, payment checks, and reminder handling.

Solution

Built an automated conversational flow that captures booking details, confirms order context, completes payment events, issues receipts instantly, and triggers reminder sequences without staff intervention.

Scope

WhatsApp workflow orchestration
Payment and receipt automation
Reminder and follow-up lifecycle automation

Technology stack used

Next.js

React

Angular

Vue.js

TypeScript

Tailwind CSS

NestJS

Node.js

Python

Laravel

.NET

React Native

Swift

Kotlin

Flutter

Firebase

PostgreSQL

Prisma

AWS

Docker

Kubernetes

Terraform

LangGraph

RAG

n8n

Figma

Adobe XD

Shopify

Stripe

WordPress

BWA

GATK

scRNA-Seq

Snakemake

Industry

Hospitality

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